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Frequently Asked Questions

You Asked, We Answered

What should we bring?

Primarily good spirits, sunscreen, towels and a bathing suit! 

We have a full bar, snacks, music, snorkeling equipment, SUP boards, pool noodles, fishing rods, cushions, and even a BBQ for any fish that you catch on board. 

If you have any special requests (dietary restrictions, kids menu or music requests) don't hesitate to let us know! 

Can we bring our kids?

Kids are welcome on board! We have special life jackets and kid friendly drinks and snacks.

What are your safety measures?

Being a catamaran, Kaya is very stable even in rougher waters, we have PFDs (personal floatation devices) for all crew and guests (including the little ones). On further travels we have a dinghy behind the boat used to transport passengers to secluded beaches or in case of any emergencies. 
On board we have a full first aid kit and crew trained to use it. 

What about special requests?

If you have any special requests, whether its a multi-day tour, dietary restrictions, a certain place you would like to see from the water, combined tours (ex. snorkelling + sunset), just ask!

What's your cancellation policy?

Free cancellation up to 48 hours before departure. 
We reserve the right to postpone due to weather conditions. 

Do you take deposits?

We request a deposit of 20% the total cost to be paid when booking.  As long as the deposit has not been sent, we reserve the right to give the booking to someone else. 

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